Last updated: 6 August 2026
This Privacy Policy explains how Above All Noise Ltd (“Above All Noise”, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit our website, contact us, join our mailing list, enquire about our services or purchase from us.
1. WHO WE ARE
Above All Noise Ltd is a company registered in England and Wales.
Company number: 15137733
Registered office: Wilkes Tranter & Co Ltd, Brook House, Moss Grove, Kingswinford, West Midlands, United Kingdom, DY6 9HS
Email: zoe@zjm.marketing
Website: aboveallnoise.com
For the purposes of UK data protection law, Above All Noise Ltd is the data controller responsible for the personal information described in this Privacy Policy.
2. THE INFORMATION WE COLLECT
Depending on how you interact with Above All Noise, we may collect the following information.
Identity and contact information
This may include your name, email address, business name, social media details and other contact information you choose to provide.
Enquiry and application information
If you enquire about working with us or apply for one of our services, we may collect information about you, your business, your goals and anything else you choose to include in your enquiry or application.
Purchase and transaction information
When you purchase a product, programme, membership or service from us, we may receive information relating to your purchase, payment status and transaction.
Payment card and banking information is generally processed directly by our third-party payment providers rather than stored by Above All Noise.
Communications
We may keep records of emails, messages, forms, feedback and other communications you send to us.
Marketing information
If you join our email list, download a resource, register for an event or otherwise opt in to receive marketing from us, we may collect your name, email address and information about your interaction with our emails.
Technical information
When you use our website, certain technical information may be collected automatically by our website platform or other service providers. This may include your IP address, browser type, device information and information required for the website to operate correctly.
3. HOW WE COLLECT YOUR INFORMATION
We may collect personal information when you:
• Complete a contact, enquiry or application form;
• Subscribe to our email list;
• Download a free resource or register for an event;
• Purchase something from us;
• Communicate with us by email or another platform; or
• Use our website.
We may also receive information from third-party service providers we use to operate Above All Noise, including payment processors, email marketing providers and other business systems.
4. HOW AND WHY WE USE YOUR INFORMATION
We only process personal information where we have a lawful basis for doing so.
Enquiries and applications
We use information you provide to respond to your enquiry, assess whether our services are suitable and communicate with you about potentially working together.
Our lawful basis will generally be taking steps at your request before entering into a contract and, where appropriate, our legitimate interests in managing enquiries and operating our business.
Providing our products and services
If you become a customer or client, we use your information to administer your purchase, provide access to what you have purchased, communicate with you and fulfil our obligations to you.
Our lawful basis is the performance of our contract with you.
Payments and financial administration
We use transaction information to process and administer payments, maintain financial records, manage payment plans and deal with payment issues.
Our lawful bases may include performance of our contract with you and compliance with our legal obligations, including accounting and tax requirements.
Marketing
Where permitted by law, we may use your information to send you emails about Above All Noise, including our content, offers, programmes, events and other relevant updates.
Where required, we rely on your consent. Where applicable law allows us to do so, we may rely on our legitimate interests to communicate with existing customers about relevant products or services.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.
Operating and protecting our business
We may process information where reasonably necessary to administer our website and business, maintain appropriate records, prevent misuse, establish or defend legal claims and protect our rights.
Our lawful basis may be our legitimate interests in operating and protecting our business or compliance with a legal obligation.
5. EMAIL MARKETING
We use Kit to manage our email list and send marketing communications.
If you subscribe to our emails or otherwise give us permission to contact you, your personal information may be stored and processed through Kit.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Unsubscribing from marketing does not prevent us from sending essential administrative or transactional communications relating to a purchase, membership, programme or service.
6. PAYMENTS
We may use third-party providers including Stripe, Wise and Xero to process or administer payments and financial records.
When you make a payment, your personal information may be processed by the relevant provider in accordance with its own privacy practices.
Above All Noise does not normally receive or store your complete payment card details.
7. WHO WE SHARE YOUR INFORMATION WITH
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate our business, including:
• Website and technology providers, including Showit;
• Email marketing providers, including Kit;
• Payment and financial service providers, including Stripe, Wise and Xero;
• Professional advisers such as accountants, lawyers or insurers;
• Contractors and service providers who support the operation of our business; and
• Government bodies, regulators, courts or law enforcement where we are legally required to do so.
We only share personal information where there is a legitimate reason to do so.
8. INTERNATIONAL DATA TRANSFERS
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure the transfer complies with applicable UK data protection law and that appropriate safeguards or transfer mechanisms are used where required.
You may contact us if you would like further information about safeguards relevant to your personal information.
9. COOKIES
Our website may use cookies and similar technologies that are necessary for it to operate correctly.
Third-party services integrated into the website may also use cookies or similar technologies.
Where cookies or similar technologies are not strictly necessary, we will obtain consent where required by applicable law.
We do not currently use Meta Pixel or Google Analytics. If our use of tracking technologies changes, we will update our practices and this Privacy Policy where appropriate.
You can also control cookies through your browser settings, although disabling certain cookies may affect how the website functions.
10. HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, tax and reporting requirements.
The appropriate retention period depends on the nature of the information and why we hold it.
Customer and transaction records, for example, may need to be retained for several years to comply with accounting and tax requirements.
Marketing information may be retained until you unsubscribe or until we determine that we no longer have an appropriate reason to retain it.
We periodically review the personal information we hold and delete or anonymise information when we no longer have a legitimate or legal reason to retain it.
11. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
No online service or method of electronic storage can be guaranteed to be completely secure, but we take reasonable steps to protect the information entrusted to us and work with established third-party providers.
12. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and the lawful basis on which we process your information, UK data protection law may give you the right to:
• Request access to personal information we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to erase your personal information in certain circumstances;
• Ask us to restrict how we use your information in certain circumstances;
• Object to certain uses of your information, including direct marketing;
• Request the transfer of certain personal information to you or another organisation; and
• Withdraw your consent where we rely on consent to process your information.
These rights are not absolute and may not apply in every circumstance.
You will not normally have to pay a fee to exercise your rights.
You have the right to object at any time to the use of your personal information for direct marketing.
To exercise any of your data protection rights, contact us at zoe@zjm.marketing.
13. COMPLAINTS
If you have concerns about how Above All Noise uses your personal information, please contact us at zoe@zjm.marketing so that we can investigate.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority responsible for data protection.
14. THIRD-PARTY WEBSITES
Our website may contain links to websites, platforms or services operated by third parties.
Above All Noise is not responsible for the privacy practices of those third parties. If you follow a link to another website or platform, we recommend reviewing its privacy information separately.
15. CHILDREN
Our website and services are intended for adults and are not directed at children.
We do not knowingly collect personal information from children through this website.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our business, services, technology or legal obligations change.
The latest version will be published on this page and the “Last updated” date will be amended accordingly.
17. CONTACT US
If you have questions about this Privacy Policy or how we handle your personal information, contact:
Above All Noise Ltd
Company number: 15137733
Wilkes Tranter & Co Ltd
Brook House
Moss Grove
Kingswinford
West Midlands
United Kingdom
DY6 9HS
Email: zoe@zjm.marketing
